RESERVATION, CANCELLATION & NO SHOW POLICY
All reservations of 8 and over made for Blue Kanu must be accompanied by a valid Visa or MasterCard credit card to confirm your booking. To confirm that the debit or credit card information you have provided is accurate, we may place a temporary authorisation on your debit or credit card at the time you provide your debit or credit card information.
Cancellation or changes to your booking must be made at least 24 hours prior to your booking by contacting Blue Kanu by email on [email protected] or by phone 03 442 6060 or you will be charged a fee. If you are unable to keep your reservation and you fail to cancel the reservation according to the notice period a $40 NZD charge per person will be charged to the credit card provided.
The cancellation charge also applies to changes in numbers for your group i.e. if you booked 8 people but 2 were a no show for the evening and you had not informed us in accordance with the notice period.
Our reservation system is provided by EVEVE who guarantee to maintain the privacy of the data provided. The transactions for processing payments and capturing credit card data is handled through STRIPE who operate one of the highest data protection standards worldwide.